Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I can no longer open pdfs in Firefox. I don't get an error message. Nothing happens when I click on the link. Same problem with downloads.

  • 1 respuesta
  • 3 tienen este problema
  • 6 visitas
  • Última respuesta de Matt_G

lornetz
lornetz
more options

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

Todas las respuestas (1)

Matt_G
Matt_G
more options

Hi lornetz,

Have you looked at the View PDF files using Firefox’s built-in viewer Knowledge Base article? There is some good troubleshooting information in there. They also list 2 different PDF plugins. I'd try both just to be safe.

Hopefully this helps!