Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

On startup I get error msg: BRW is undefined

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de the-edmeister

paulkeith32
paulkeith32
more options

When I start Firefox I get the error message: "Exc in ev handl: TypeError: brw is undefined" and sometimes FireFox fails to open. When it does open it is to a blank page not my home page. When I click on the Home button my correct Home page opens. I have updated my version of Java with no effect on this error.

When I start Firefox I get the error message: "Exc in ev handl: TypeError: brw is undefined" and sometimes FireFox fails to open. When it does open it is to a blank page not my home page. When I click on the Home button my correct Home page opens. I have updated my version of Java with no effect on this error.

Todas las respuestas (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes