We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I can not presently open firefox from the desktop icon. Since yesterday.

  • 1 respuesta
  • 4 tienen este problema
  • 6 visitas
  • Última respuesta de dpatron

trodgers
trodgers
more options

I have had a Firefox account for some years. It is my principal means of searching the web and opening my email accounts. I attempted to install Chrome. I was not able to do this and since the attempt I can no longer open Mozilla Firefox from the icons on my laptop.

I have had a Firefox account for some years. It is my principal means of searching the web and opening my email accounts. I attempted to install Chrome. I was not able to do this and since the attempt I can no longer open Mozilla Firefox from the icons on my laptop.

Todas las respuestas (1)

dpatron
dpatron
more options

Sometimes this problem is caused from a link that were placed on the desktop.

Are you able to see at least the Icon from Mozilla Firefox from Start>All Program>Mozilla Firefox?

If you see it you can place the Mozilla Icon again from Start>All Program>Mozilla Firefox by hitting right click and hit Send To Desktop -Create' shortcut".

I present to you a similar process of how you will see this.