Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after I drag the fire fox icon in to the application folder it asks if I want to replace an older version. after i click yes the next scree up states: "the operation can't be completed because you don't have permission to access some of the items."

  • 1 respuesta
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de cor-el

more options

I down loaded the newest version of firefox. After dragging the firefox icon into the 'A' folder icon a tab pops up asks if I want to replace an older version w/the newer one. when I click on replace following statement appears: "The operation can’t be completed because you don’t have permission to access some of the items." when I click on the OK the firefox screen pops up again putting me into a "loop" thus keep repeating the process over and over again.....What do I need to do to get beyond this?

I down loaded the newest version of firefox. After dragging the firefox icon into the 'A' folder icon a tab pops up asks if I want to replace an older version w/the newer one. when I click on replace following statement appears: "The operation can’t be completed because you don’t have permission to access some of the items." when I click on the OK the firefox screen pops up again putting me into a "loop" thus keep repeating the process over and over again.....What do I need to do to get beyond this?

Todas las respuestas (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.