We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Email Subscription

  • 3 respuestas
  • 0 tienen este problema
  • 12 visitas
  • Última respuesta de cor-el

amartin4
amartin4
more options

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.
Capturas de pantalla adjuntas

Todas las respuestas (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Yes, I can see the same error message, so maybe consider to file a bug report to have the devs look into this.

AliceWyman
AliceWyman
  • Moderator
more options

To file a bug report, see File a bug report or feature request for Mozilla products.

For what it's worth, there's a recent discussion topic about this problem on the Mozilla Connect website: https://connect.mozilla.org/t5/discussions/email-communications-settings-page-is-down/td-p/29693

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could you try again as I've received a message that this is fixed by the Fx Account team.

Just had an update from the FxA team - please can you go back to users reporting this issue, asking them to try again. They should find that it works now.