Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

restore my previous password (before update)

more options

Hi I was trying to change my password, I press on the update button which suggested by mozilla, it save my new password but my password wasn't change bacause of the website issue. Now the new password is saved in browser and my old password is losted. I need my old password (the password before update) Is there any soloution for my prob?

Hi I was trying to change my password, I press on the update button which suggested by mozilla, it save my new password but my password wasn't change bacause of the website issue. Now the new password is saved in browser and my old password is losted. I need my old password (the password before update) Is there any soloution for my prob?

Todas las respuestas (1)

more options

The logins & passwords files are rewritten right away when changes are made. It would only be possible to recover your old password if you had made a backup of your Profile.