We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Unable to send emails to @lineone.net user

  • 1 respuesta
  • 1 tiene este problema
  • 13 visitas
  • Última respuesta de Stans

barryjmatthews
barryjmatthews
more options

When I send an email to one person who is @lineone.net I get an undeliverable message '... not yet delivered... Socket error: connection error'. After a further period I get a message saying that the message hasn't been delivered as the number of retries has reached it's limit. If i logon to virginmedia and send the email from there, it is delivered OK. This is the only address that I have a problem with using Thunderbird. Any suggestions for reason & solution?

When I send an email to one person who is @lineone.net I get an undeliverable message '... not yet delivered... Socket error: connection error'. After a further period I get a message saying that the message hasn't been delivered as the number of retries has reached it's limit. If i logon to virginmedia and send the email from there, it is delivered OK. This is the only address that I have a problem with using Thunderbird. Any suggestions for reason & solution?

Todas las respuestas (1)

Stans
Stans
more options

There's a high chance that your Internet Service Provider's range of IP addresses has been blacklisted by the recipients' mail server. That would explain why sending via webmail succeeds while sending via Thunderbird doesn't. See https://support.mozilla.org/en-US/questions/1124099