We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Spam folder missing

  • 4 respuestas
  • 1 tiene este problema
  • 26 visitas
  • Última respuesta de johan.ericstam

more options

Hi, I don't have a spam folder among "all folders" in my Thunderbird mail program. (Perhaps I deleted it by misstake, but unlikely). I have tried to uninstall the program and install it again, but then all mail and contacts reappear, and still no spam folder. Would be good to have one, to check if some mail gone wrong.

Hi, I don't have a spam folder among "all folders" in my Thunderbird mail program. (Perhaps I deleted it by misstake, but unlikely). I have tried to uninstall the program and install it again, but then all mail and contacts reappear, and still no spam folder. Would be good to have one, to check if some mail gone wrong.

Solución elegida

Your screenshot is too small to make out anything! Right-click the account > Subscribe. See if the folder is listed and subscribed to.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (4)

more options

Let's see a screenshot of the Folder Pane.

more options

Hi Stan, thanks for responding. I attach a screenshot. There is no spam folder - in swedish: "Skräppost". On my old computer the Thunderbird had that folder by the trash can, I think. Have a good day!

more options

Solución elegida

Your screenshot is too small to make out anything! Right-click the account > Subscribe. See if the folder is listed and subscribed to.

more options

Your directions helped me, now I got a spam folder! Wishing you pleasant day!