Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i lost my synced data

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Wesley Branton

more options

HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data

'''HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data '''

Todas las respuestas (1)

more options

If you go to the about:sync-log page in Firefox, do you see any recent error logs listed there?

Firefox Sync is NOT A DATA BACKUP SERVICE. It wasn't designed to be one and it doesn't function as one. There isn't always a complete or permanent copy of your data stored on the Firefox Sync servers.

Additionally, certain account actions (like resetting your password) erase your data from the Firefox Sync service.