Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Postmaster's Quota Warning

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Stans

more options

Every few days I receive a Quota Warning from the Mozilla Postmaster telling me that my mailbox size is over 90%. After each warning, I delete several hundred messages but a red highlighted box always says "100%" and never reduces. And the warning messages keep coming. I'm not upset but I'd like you help for a remedy please. Thanks in advance!

Every few days I receive a Quota Warning from the Mozilla Postmaster telling me that my mailbox size is over 90%. After each warning, I delete several hundred messages but a red highlighted box always says "100%" and never reduces. And the warning messages keep coming. I'm not upset but I'd like you help for a remedy please. Thanks in advance!

Todas las respuestas (1)

more options

Are you sure it's the Mozilla Postmaster telling you this? What's the exact message? That quota message is getting sent by your email service provider's server, not Mozilla, unless Mozilla is your email service provider (Mozilla doesn't offer mail service as far as I know). You could be deleting several hundred messages, but they may not be sizeable enough to free up significant space in your disk quota. I suggest you contact your email service provider and have them check your quota as provisioned on their server. Log in to your hosting account and check what the actual disk usage is.