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no longer have device Outlook email was setup.

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cjdebates
cjdebates
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Grandson reset my phone by accident and I cannot reset or verify my account because of my password

Grandson reset my phone by accident and I cannot reset or verify my account because of my password

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Paul
Paul
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Hi cjdebates

Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in How do I set up Sync on my computer?