Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting this error: Firefox automatically sends some data to Mozilla so that we can improve your experience

  • 9 respuestas
  • 3 tienen este problema
  • 153 visitas
  • Última respuesta de paponius

more options

I want to turn this off and I searched and found an older solution. It shows that I should put about:preferences#advanced in the address bar and select data choices. Data choices is not available to choose! This is very annoying to have popup every time. Thanks in advance. u4ea

I want to turn this off and I searched and found an older solution. It shows that I should put about:preferences#advanced in the address bar and select data choices. Data choices is not available to choose! This is very annoying to have popup every time. Thanks in advance. u4ea

Solución elegida

Would you please try this :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar datareporting.healthreport

and look for the preferences :

datareporting.healthreport.uploadEnabled

datareporting.healthreport.service.enabled

datareporting.healthreport.service.firstRun

Set their values to false - then close and restart Firefox.

Does that do the trick  ?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (9)

more options

Here's how:

1) Type about:preferences#privacy in the URL bar and press enter.

2) Scroll down until you see Firefox Data Collection & Use

3) Uncheck what you do not wish to share.

4) Restart Firefox.

If this solved your problem, please mark as solution.

more options

This did not work. There are three boxes and none are checked, so I can't uncheck anything.

more options

Go to Preferences/Privacy & Security.

Your options should look like the attached screenshot.

more options

Went to Preferences/Privacy & Security This did not work. There are three boxes and none are checked, so I can't uncheck anything.

more options

Solución elegida

Would you please try this :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar datareporting.healthreport

and look for the preferences :

datareporting.healthreport.uploadEnabled

datareporting.healthreport.service.enabled

datareporting.healthreport.service.firstRun

Set their values to false - then close and restart Firefox.

Does that do the trick  ?

more options

You can also look at the telemetry prefs.

toolkit.telemetry.enabled = false
toolkit.telemetry.server = <blank>
toolkit.telemetry.unified = false
toolkit.telemetry.unifiedIsOptIn = false
more options

u4ea said

I want to turn this off and I searched and found an older solution. It shows that I should put about:preferences#advanced in the address bar and select data choices. Data choices is not available to choose! This is very annoying to have popup every time. Thanks in advance. u4ea

I think this solved my problem! Thank you very much for the help!

I really do appreciate you taking the time to help me and others!

more options

u4ea said

I think this solved my problem! Thank you very much for the help! I really do appreciate you taking the time to help me and others!

I'm sure that I speak for my fellow contributors as well, when I say :

My pleasure - glad you're problem is solved  !

more options

If you want to hide the notification itself, like when creating blank profile for users and not wanting them being bothered by it:

user_pref("datareporting.policy.dataSubmissionPolicyAcceptedVersion", 2); user_pref("datareporting.policy.dataSubmissionPolicyNotifiedTime", "1533619817422");

The time is current, from around now when I was writing this. Maybe it would need to be changed.