We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot complete a payment on credit card account

  • 5 respuestas
  • 4 tienen este problema
  • 27 visitas
  • Última respuesta de ksanger

more options

When making a payment for one of account it will not complete the transaction nor will it complete a transaction to make a purchase. The account is in good standing and does work on internet explorer. This is a recent problem

When making a payment for one of account it will not complete the transaction nor will it complete a transaction to make a purchase. The account is in good standing and does work on internet explorer. This is a recent problem

Solución elegida

Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed.


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (5)

more options

Have you tried "refreshing" Firefox? Please note that it will delete your add-ons and reset all of your settings. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-se...

more options

Solución elegida

Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed.


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

I fixed this by going to Firefox Preferences, Content, then Block Popups, and adding an Exception for the website that I was on. That enabled the website to open up a popup window for me to enter my credit card information and finalize the sale.

Modificadas por ksanger el

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

more options

FredMcD said

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Fred; I see no means to edit the post and tag it with being a solution. Sorry.