We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

IMAP not syncing with Gmail, redownloads folders each launch

  • 5 respuestas
  • 9 tienen este problema
  • 1 visita
  • Última respuesta de Wayne Mery

more options

As of a few days ago (after years of no issue) Thunderbird stopped syncing Gmail folders. 9k + files get re-downloaded. All folders have been "Compressed", All folders are: "File> Subscribe" What are non typical things to look for to fix this and get Thunderbird to sync correctly?

As of a few days ago (after years of no issue) Thunderbird stopped syncing Gmail folders. 9k + files get re-downloaded. All folders have been "Compressed", All folders are: "File> Subscribe" What are non typical things to look for to fix this and get Thunderbird to sync correctly?

Solución elegida

Gmail IMAP has had problems this past weekend. What you are seeing is happening to many people, including my father. Other than my father, I've directly helped another person via remote control, and saw the same thing with their Gmail account.

This is not Thunderbird, but the Gmail IMAP servers responding slowly, or not at all, causing all sorts of problems.

Given the number of people affected and it being Monday, I'm hoping that Google is fixing it as we speak.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (5)

more options

Solución elegida

Gmail IMAP has had problems this past weekend. What you are seeing is happening to many people, including my father. Other than my father, I've directly helped another person via remote control, and saw the same thing with their Gmail account.

This is not Thunderbird, but the Gmail IMAP servers responding slowly, or not at all, causing all sorts of problems.

Given the number of people affected and it being Monday, I'm hoping that Google is fixing it as we speak.

more options

Thanks for the update!

more options

It turns out that I am wrong.

This issue is a bug in Thunderbird 52.2.0, and Gmail is blameless.

I didn't know this because I didn't search Bugzilla for this issue.

The relevant bug for this is here: https://bugzilla.mozilla.org/show_bug.cgi?id=1373161

At this moment, there is no indication of a solution for the masses, other than reinstalling the older 51.1.1 version from here: https://archive.mozilla.org/pub/thunderbird/releases/52.1.1/

Modificadas por user1121639 el

more options

Thanks for the update!

more options

version 52.2.1 is available now, which should resolve this