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vertical lines showing when on internet pages. How do I fix?

  • 2 respuestas
  • 7 tienen este problema
  • 6 visitas
  • Última respuesta de philipp

lstiger1
lstiger1
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When visiting internet pages and scrolling down the page, vertical lines run the length of the page and there is nothing to view but vertical color lines. How do I fix? thanks

When visiting internet pages and scrolling down the page, vertical lines run the length of the page and there is nothing to view but vertical color lines. How do I fix? thanks

Modificadas por NoahSUMO el

Solución elegida

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

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Todas las respuestas (2)

Wesley Branton
Wesley Branton
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Solución elegida

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

philipp
philipp
  • Moderator
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hi, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this could help us resolve the issue for other affected users. thank you