Can you attach a screenshot? *https://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot *make sure you do not exceed the maximum size of 1 MB --- Make sure you do not run Firefox in Full Screen mode (press Command+Shift+F to toggle). *https://support.mozilla.org/kb/how-to-use-full-screen When you are in Full Screen mode, hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear. You can use one of these to leave Full Screen mode: *press the F11 key *click the Maximize button at the right end of the Tab bar *click the Full Screen button in the "3-bar" Firefox menu button drop-down list *right-click empty space on a toolbar and click "Exit Full Screen Mode"