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I just upgraded to windows 10, can I recover my old account?

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After installing windows 10, I had to reinstall Firefox and lost my old information. Can I recover the lost book marks?

Cheers

After installing windows 10, I had to reinstall Firefox and lost my old information. Can I recover the lost book marks? Cheers

Todas las respuestas (1)

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The Windows 10 update has various options for what to do with your old data. Can you check for these folders to see whether and how many old profile folders you can find?

First, please turn on viewing of hidden files and folders: http://windows.microsoft.com/en-us/windows/show-hidden-files

  • C:\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles
    • How many profile folders do you find? If there is only one folder, it's likely your current one that doesn't have your data.
  • C:\Windows.old\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles
    • How many profile folders do you find? If there are folders here, one of them most likely has your latest pre-upgrade settings.