Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get the Unified Junk folder to display messages in Sub Folders

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Toad-Hall

more options

The top unfied Junk folder is always empty, although the Junk sub folder do contain junk messages. How do I get these messages to appear in the Unified Junk folder.

I have already tried the suggestions made for the Unified sent folder

The top unfied Junk folder is always empty, although the Junk sub folder do contain junk messages. How do I get these messages to appear in the Unified Junk folder. I have already tried the suggestions made for the Unified sent folder
Capturas de pantalla adjuntas

Solución elegida

Please confirm the following is selected:

Right click on the Unified Junk folder and select 'Properties'

Name = Junk on Unified Folders Select the folders to search: click on 'Choose' Make sure each account 'Junk' folder has a check in the box. click on OK

'Match all messages' should be selected. There should be nothing selected in the bottom section click on 'Update'

Report back on results.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (1)

more options

Solución elegida

Please confirm the following is selected:

Right click on the Unified Junk folder and select 'Properties'

Name = Junk on Unified Folders Select the folders to search: click on 'Choose' Make sure each account 'Junk' folder has a check in the box. click on OK

'Match all messages' should be selected. There should be nothing selected in the bottom section click on 'Update'

Report back on results.