We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stuck on Firefox Setup screen

  • 1 respuesta
  • 7 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I have downloaded Firefox but when I run the file I downloaded, it gets stuck on the setup screen and will not continue (it's been 10 minutes and still on that screen), the bar keeps going across and across over and over

I have Windows 8.1 (if that makes a difference)

I have downloaded Firefox but when I run the file I downloaded, it gets stuck on the setup screen and will not continue (it's been 10 minutes and still on that screen), the bar keeps going across and across over and over I have Windows 8.1 (if that makes a difference)
Capturas de pantalla adjuntas

Solución elegida

Try this:

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

Try this: