Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox can't connect to internet but other browsers can?

  • 1 respuesta
  • 7 tienen este problema
  • 2 visitas
  • Última respuesta de cor-el

YLime
YLime
more options

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

You can try to contact Norton for support.