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Firefox is constantly freezing and becoming unresponsive. Please help me fix this.

  • 2 respuestas
  • 2 tienen este problema
  • 11 visitas
  • Última respuesta de FredMcD

Geoteacher
Geoteacher
more options

{ 

 "application": {
   "name": "Firefox",
   "version": "30.0",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0",
   "supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/"
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "modifiedPreferences": {
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.smart_size_cached_value": 358400,
   "browser.link.open_newwindow": 2,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243",
   "browser.startup.homepage_override.mstone": "ignore",
   "browser.startup.homepage": "https://www.google.com",
   "browser.zoom.full": false,
   "dom.disable_open_during_load": false,
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "30.0",
   "font.name.serif.x-western": "Arial",
   "font.internaluseonly.changed": false,
   "gfx.direct3d.last_used_feature_level_idx": 0,
   "gfx.direct3d.prefer_10_1": true,
   "network.cookie.prefsMigrated": true,
   "places.database.lastMaintenance": 1406733798,
   "places.history.expiration.transient_current_max_pages": 104673,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf",
   "plugins.notifyMissingFlash": false,
   "privacy.sanitize.migrateFx3Prefs": true,
   "storage.vacuum.last.places.sqlite": 1405604988,
   "storage.vacuum.last.index": 1
 },
 "graphics": {
   "numTotalWindows": 9,
   "numAcceleratedWindows": 7,
   "windowLayerManagerType": "Direct3D 10",
   "windowLayerManagerRemote": false,
   "adapterDescription": "Intel(R) HD Graphics 3000",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0116",
   "adapterRAM": "Unknown",
   "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
   "driverVersion": "9.17.10.3040",
   "driverDate": "2-22-2013",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": true,
   "directWriteEnabled": true,
   "directWriteVersion": "6.2.9200.16571",
   "clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ",
   "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)",
   "info": {
     "AzureCanvasBackend": "direct2d",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "direct2d"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.6",
     "version": "4.10.6"
   },
   "NSS": {
     "minVersion": "3.16 Basic ECC",
     "version": "3.16 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.16",
     "version": "3.16"
   },
   "NSSSSL": {
     "minVersion": "3.16 Basic ECC",
     "version": "3.16 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.16 Basic ECC",
     "version": "3.16 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "AmazonSmile 1Button for Firefox",
     "version": "1.0",
     "isActive": true,
     "id": "smile1Button@amazon.com"
   },
   {
     "name": "iCloud Bookmarks",
     "version": "1.2.12",
     "isActive": true,
     "id": "firefoxdav@icloud.com"
   },
   {
     "name": "Troubleshooter",
     "version": "1.1a",
     "isActive": true,
     "id": "troubleshooter@mozilla.org"
   },
   {
     "name": "Xmarks",
     "version": "4.3.3",
     "isActive": true,
     "id": "foxmarks@kei.com"
   },
   {
     "name": "Adobe Acrobat - Create PDF",
     "version": "1.2",
     "isActive": false,
     "id": "web2pdfextension@web2pdf.adobedotcom"
   }
 ]

}

{ "application": { "name": "Firefox", "version": "30.0", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0", "supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/" }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.link.open_newwindow": 2, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243", "browser.startup.homepage_override.mstone": "ignore", "browser.startup.homepage": "https://www.google.com", "browser.zoom.full": false, "dom.disable_open_during_load": false, "dom.mozApps.used": true, "extensions.lastAppVersion": "30.0", "font.name.serif.x-western": "Arial", "font.internaluseonly.changed": false, "gfx.direct3d.last_used_feature_level_idx": 0, "gfx.direct3d.prefer_10_1": true, "network.cookie.prefsMigrated": true, "places.database.lastMaintenance": 1406733798, "places.history.expiration.transient_current_max_pages": 104673, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf", "plugins.notifyMissingFlash": false, "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1405604988, "storage.vacuum.last.index": 1 }, "graphics": { "numTotalWindows": 9, "numAcceleratedWindows": 7, "windowLayerManagerType": "Direct3D 10", "windowLayerManagerRemote": false, "adapterDescription": "Intel(R) HD Graphics 3000", "adapterVendorID": "0x8086", "adapterDeviceID": "0x0116", "adapterRAM": "Unknown", "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32", "driverVersion": "9.17.10.3040", "driverDate": "2-22-2013", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": true, "directWriteEnabled": true, "directWriteVersion": "6.2.9200.16571", "clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ", "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)", "info": { "AzureCanvasBackend": "direct2d", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "direct2d" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.6", "version": "4.10.6" }, "NSS": { "minVersion": "3.16 Basic ECC", "version": "3.16 Basic ECC" }, "NSSUTIL": { "minVersion": "3.16", "version": "3.16" }, "NSSSSL": { "minVersion": "3.16 Basic ECC", "version": "3.16 Basic ECC" }, "NSSSMIME": { "minVersion": "3.16 Basic ECC", "version": "3.16 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "AmazonSmile 1Button for Firefox", "version": "1.0", "isActive": true, "id": "smile1Button@amazon.com" }, { "name": "iCloud Bookmarks", "version": "1.2.12", "isActive": true, "id": "firefoxdav@icloud.com" }, { "name": "Troubleshooter", "version": "1.1a", "isActive": true, "id": "troubleshooter@mozilla.org" }, { "name": "Xmarks", "version": "4.3.3", "isActive": true, "id": "foxmarks@kei.com" }, { "name": "Adobe Acrobat - Create PDF", "version": "1.2", "isActive": false, "id": "web2pdfextension@web2pdf.adobedotcom" } ] }

Todas las respuestas (2)

iamjayakumars
iamjayakumars
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Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

FredMcD
FredMcD
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Update your Shockwave Flash v14. http://get.adobe.com/shockwave/ The link for Flash Player is: http://get.adobe.com/flashplayer/