Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google+ Not Working Properly. Refreshing Google+ doesn't work

more options

I have updated from Firefox 28 to Firefox 29 and Google+ is not working. I have uninstalled, cleared cache, reset the browser, started in safe mode and it still hasn't worked. Firefox didn't show Google+ on all the computers I tried except a Pentium 4 computer with Windows XP.

Not loading images from Google+ is common. When you scroll down it still says loading and Hangouts has a 50/50 chance of actually showing up.

I have updated from Firefox 28 to Firefox 29 and Google+ is not working. I have uninstalled, cleared cache, reset the browser, started in safe mode and it still hasn't worked. Firefox didn't show Google+ on all the computers I tried except a Pentium 4 computer with Windows XP. Not loading images from Google+ is common. When you scroll down it still says loading and Hangouts has a 50/50 chance of actually showing up.

All Replies (6)

more options

Hi Daniel120201,

Is it the same in other browsers or do you only have issues when trying to use Firefox?

Here's an article that might help:

* How to troubleshoot websites that don't load

more options

Yes, I have tried Firefox 28 and 29, Chrome 34 and Opera 20.

more options

Hello Daniel120201,

Thanks for contacting Mozilla Support. I've tried Google+ on a couple different machines with 29, including a Windows 7 machine and it seems to work without an issue.

Since it says loading could it be your wireless connection? Do you have another connection to the internet that you use to troubleshoot the issue.

Cheers, Patrick

more options

No, I have tried it on both a wireless and on an Ethernet connection (I'm currently on Ethernet). The Google+ app works flawlessly on my iPod Touch however. Dropbox is also iffy.

more options

Hi,

Have you tried disabling one of the options as shown in the attached screenshot?

more options

I have tried doing that in both Windows 7 and Windows XP and it still hasn't fixed any problem. Google Chrome seems to be running Google+ better but I still can't post any pictures.