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When I download I get a screen that does not give me a choice to save or run it gives me only save. After saving nothing else happens

  • 2 replies
  • 2 have this problem
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  • Last reply by cor-el

hvacrhj69
hvacrhj69
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I hit the download button and screen pops up that asks if I want to save. If I check yes it saves and nothing else happens. If I don't click save nothing happens. It does show that the download startup is in the computer as I have 23,28, 10, and some others but still can't use. Need it to open specs on a construction job

I hit the download button and screen pops up that asks if I want to save. If I check yes it saves and nothing else happens. If I don't click save nothing happens. It does show that the download startup is in the computer as I have 23,28, 10, and some others but still can't use. Need it to open specs on a construction job

All Replies (2)

FredMcD
FredMcD
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Firefox Settings > Applications. Look for the type of file you are working on. Then select Always Ask.

cor-el
cor-el
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  • Top 10 Contributor
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Which security software (firewall, anti-virus) do you have?

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: