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since windows 8.1 update firefox says not responding/freezes when trying toread emails help

  • 2 replies
  • 5 have this problem
  • 8 views
  • Last reply by Wayne Mery

mrfastbaz
mrfastbaz
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windows 8.1 running firefox for several weeks no issues windows did some sort of update automatically last week and now error message on firefox most of the time says "not responding" and freezes have tried to restore to a week or so ago and can sometimes get to open read emails but sometimes it just hangs and then freezes and I have to close down firefox unable to read emails...help

windows 8.1 running firefox for several weeks no issues windows did some sort of update automatically last week and now error message on firefox most of the time says "not responding" and freezes have tried to restore to a week or so ago and can sometimes get to open read emails but sometimes it just hangs and then freezes and I have to close down firefox unable to read emails...help

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Assuming you're talking about Thunderbird.

What is your anti-virus software?

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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mrfastbaz has not replied so I am closing this topic.

Anyone still seeing this problem should post a new topic.