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Alot of crashes and generally slow performance..I have version 24.4.0

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  • Last reply by flash999

flash999
flash999
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get the words 'not responding' whenever I try to do mostly anything. Open mail, etc...This just started in the last 4-5 days. Tried rebooting..but after 1-2 minutes..same thing.

get the words 'not responding' whenever I try to do mostly anything. Open mail, etc...This just started in the last 4-5 days. Tried rebooting..but after 1-2 minutes..same thing.

Chosen solution

Are you a McAfee user?

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

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sfhowes
sfhowes
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Chosen Solution

Are you a McAfee user?

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

flash999
flash999 Question owner
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I'm being told by Mcafee that I do not have anti spam or firewall pretection. I have Mcafee thru my cable company.

sfhowes
sfhowes
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OK, did you follow the instructions in the previous link to disable email attachment scanning and scanning of the TB profile folder?

flash999
flash999 Question owner
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Could not find in McAfee where dropdowns were such as 'tools'..etc....

flash999
flash999 Question owner
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thanks you for trying to help..Perhaps you could dirct me to these dropdowns ?

sfhowes
sfhowes
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I don't have a McAfee product installed, but I'm sure you can get the necessary guidance on the McAfee website.

flash999
flash999 Question owner
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OK..problem resolved. What was needed to be done: In McAfee click on 'Navigation' Click on 'Real Time Scanning' Uncheck 'Email attachments' Check 'Minimize the effect on my PC's speed, even though the scan is less thorough'.

Since I made these changes, my thunderbird mozilla email is fast with no disruptions. And in spite of the 'less thorough' statement, scans are thorough.