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I was supposed to get a password reset link - but has not been sent

  • 1 reply
  • 1 has this problem
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  • Last reply by Zenos

katiea
katiea
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I cannot remember my password. I would like to change it and I was told that I would receive a link at my email account and it has not come. I asked around 3:30. Please send me the link.

I cannot remember my password. I would like to change it and I was told that I would receive a link at my email account and it has not come. I asked around 3:30. Please send me the link.

All Replies (1)

Zenos
Zenos
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Can we ask you to make it clear what password you are trying to change?

The passwords of email accounts can only be changed by whoever provides the account. Thunderbird/Mozilla can't help you with that, though we can guide you through the procedure to delete any passwords stored in Thunderbird.