We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I use the search option to find old emails, it shows only emails received over one month ago, not the most recent emails from that email address

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by sfhowes

eviejeff
eviejeff
more options

When I use the search option to find old emails, it shows only emails received over one month ago, not the most recent emails from that email address.

When I use the search option to find old emails, it shows only emails received over one month ago, not the most recent emails from that email address.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

How are you searching? There are 3 methods: Quick Filter Bar (Ctrl-Shift-K) searches by folder, Edit(or AppMenu)/Find/Search Messages searches by account, and the Global Search (Ctrl-K) searches all accounts. If the problem occurs with Global Search, it may help to rebuild the database:

https://support.mozillamessaging.com/en-US/kb/rebuilding-global-database