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Adobe flash player keeps crashing (/questions/962745)

  • 2 replies
  • 4 have this problem
  • 166 views
  • Last reply by Carm

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Just crashes every week, not daily, just weekly and I re-install it....started about 3 months ago.

Just crashes every week, not daily, just weekly and I re-install it....started about 3 months ago.

All Replies (2)

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Maybe this will help? Adobe Flash plugin has crashed - Prevent it from happening again

If not, then it might be helpful if you could furnish some recent crash Report IDs

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

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I found a solution to the flash player crashes within Firefox, and have not had a single flash playser crash in 6 months at least. The solution involves creating a task to run at regular intervals to delete certain prefetch files. NOT all of them as it is NOT necessary to delete them all.


I have wrote a script that will create the folder structer in programdata/scripts/ and place the exe that actually does the deleting, and have successfully imported the task into task scheduler.


This should resolve all Flash player crashes within Firefox. I posted the information here: https://support.mozilla.org/en-US/questions/968190?page=6#answer-51113 2


That script is not 100% Automated in the above link, but will get you started.


I have one that i have been able to fully automate, You would just need to check task scheduler in Windows 7 to confirm it will successfully import on its own.


I am looking for testers to confirm this works. This should work on windows 7 64 and 32 bit. Not tested on Windows 8


link for fix available upon private message request



Best regards

Modified by Carm