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Computer hacked; asking for update that I don't need. Spyware?

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  • Last reply by user633449

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I believe it might by Spyware. Despite the fact that I'm running latest version of Firefox, a new link opens that tells me I need to upgrade to latest version of Firefox, which I mistakenly did. Now I have pop-ups galore. And I constantly have new windows opening up. I can't get any work done, I must use Firefox for my work. For example, I have had, I estimate, 10 windows or links open up in the short time that I have typed this message. Very frustrating. I am using Windows 8.

I believe it might by Spyware. Despite the fact that I'm running latest version of Firefox, a new link opens that tells me I need to upgrade to latest version of Firefox, which I mistakenly did. Now I have pop-ups galore. And I constantly have new windows opening up. I can't get any work done, I must use Firefox for my work. For example, I have had, I estimate, 10 windows or links open up in the short time that I have typed this message. Very frustrating. I am using Windows 8.

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

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