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The button which saves passwords to sites and exceptions won't work now. Why not

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

T.JOHNSON
T.JOHNSON
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I am button under options/security which "remembers passwords" and exceptions won't work. It is faded out. Should I be concerned about this? My preference is that passwords are never remembered and this is the setting I like to have. Could somebody else have switched this button off so that they could collect my passwords by listing exceptions which I cannot see now?

I am button under options/security which "remembers passwords" and exceptions won't work. It is faded out. Should I be concerned about this? My preference is that passwords are never remembered and this is the setting I like to have. Could somebody else have switched this button off so that they could collect my passwords by listing exceptions which I cannot see now?

All Replies (2)

DEEPAK KRISHNAN P.R
DEEPAK KRISHNAN P.R
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Hi,

Try

  • Delete all the cookie and the history.

and

help -> restart with add-ons disabled.

Regards Deepak Krishnan P.R

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.

Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)