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Firefox doesn't save any preferences (options) upon closing.

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  • 2 have this problem
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  • Last reply by afiedler

afiedler
afiedler
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Whenever I close and re-open firefox, any changes made to options are reset. This happens both in ESR 17.0.8 AND in the latest version of FF 23.0.1.

Things I have tried: Troubleshootnig information > reset firefox Uninstall / Re-install Create new profile delete all profiles, uninstall re-install check permissions on profile folders

I have been bumbling around with this issue for several hours and I noticed in the profile folder that extensions.log has an error regarding startup file checks that references preferences and am wondering if it is related. I tried a google search and couldn't find anything specific to my issue:

2013-08-22 15:59:28 ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:612

2013-08-22 15:59:28 ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457

When I deleted the file, opened and closed firefox, I also got these two errors:

2013-08-22 16:34:00 ERROR addons.xpi-utils: 1 outstanding transactions, rolling back. at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:839 2013-08-22 16:34:00 ERROR addons.manager: Exception calling provider shutdown: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457

Whenever I close and re-open firefox, any changes made to options are reset. This happens both in ESR 17.0.8 AND in the latest version of FF 23.0.1. Things I have tried: Troubleshootnig information > reset firefox Uninstall / Re-install Create new profile delete all profiles, uninstall re-install check permissions on profile folders I have been bumbling around with this issue for several hours and I noticed in the profile folder that extensions.log has an error regarding startup file checks that references preferences and am wondering if it is related. I tried a google search and couldn't find anything specific to my issue: 2013-08-22 15:59:28 ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:612 2013-08-22 15:59:28 ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457 When I deleted the file, opened and closed firefox, I also got these two errors: 2013-08-22 16:34:00 ERROR addons.xpi-utils: 1 outstanding transactions, rolling back. at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:839 2013-08-22 16:34:00 ERROR addons.manager: Exception calling provider shutdown: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457

Modified by afiedler

All Replies (1)

afiedler
afiedler Question owner
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Forgot to mention, the first thing I tried was the troubleshooting information > reset firefox option. Didn't work.