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Firefox not showing colours of website pages despite trying out your troubleshooting tips or reinstalling, while no such problem isthere with Chrome or Opera

  • 5 replies
  • 2 have this problem
  • 96 views
  • Last reply by cor-el

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I am surprised, as I have been using Firefox for the last so many years, and have never encountered such a problem. Any website that I access with Firefox has its colours missing. The background is just white. Colours of Header/Navigation tabs etc are also missing. There is no problem with Font sizes or colours.

I see that this problem is unique with Firefox only. I tried your troubleshooting tips including 'Tools - Options - Content - Colours - Allow pages to choose own colours..' and also reinstalling latest version of Firefox without any addons. Problem persists.

I tried the same websites using Chrome and Opera, both of which have returned original page colours.

Can anyone help me please?

I am surprised, as I have been using Firefox for the last so many years, and have never encountered such a problem. Any website that I access with Firefox has its colours missing. The background is just white. Colours of Header/Navigation tabs etc are also missing. There is no problem with Font sizes or colours. I see that this problem is unique with Firefox only. I tried your troubleshooting tips including 'Tools - Options - Content - Colours - Allow pages to choose own colours..' and also reinstalling latest version of Firefox without any addons. Problem persists. I tried the same websites using Chrome and Opera, both of which have returned original page colours. Can anyone help me please?

Chosen solution

absolutely spot on, cor-el.

as you suggested, I went to Control Panel -> Appearance and Personalization -> Personalization ->and then to 'Change the theme'. I chose a basic theme and lo.... the colours were back.

thanks a lot cor-el for your quick and dead-on tip.

Read this answer in context 👍 1

All Replies (5)

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Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings and that you allow pages to choose their own colors in Firefox.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Modified by cor-el

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thanks cor-el. tried it, but in vain.

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You did check the Windows Accessibility settings?

  • Control Panel -> Appearance and Personalization -> Personalization -> Window Color & Appearance -> Appearance

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

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Chosen Solution

absolutely spot on, cor-el.

as you suggested, I went to Control Panel -> Appearance and Personalization -> Personalization ->and then to 'Change the theme'. I chose a basic theme and lo.... the colours were back.

thanks a lot cor-el for your quick and dead-on tip.

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You're welcome.