can see thumbnails of open tabs but cannot open them at all
Firefox upgraded itself on the weekend. I have been visiting blogs through the Bloggers' Quilt Festival, which I'm participating in. I tried to leave comments but on the blogspot and blogger blogs was not able to. This morning I saw a bunch of extra thumbnail windows open in Firefox so I closed them, but now the whole of Firefox has shut on me. I can see two or three thumbnails and have a screenshot but I can't actually get them to open. I saw the advice about starting Firefox in safe mode but that doesn't work from the thumbnails. Really need help asap because I work from home and work depends on easy fast access that I depend on Firefox for
All Replies (6)
hello wordnerd, you can attach your screenshot to a reply on the forum (it would certainly help in better understanding what might be going on).
in addition you can also launch firefox into safe mode by pressing the shift key while it is launching (all other open firefox windows have to be closed before you try that though).
no, I cannot get into safe mode this way from the thumbnail and there are two thumbnails I can see but I can neither open or close them.
tried to attach the screen shot but it's not loading
Modified by wordnerd411
does the key combination ctrl + shift + E bring you back to the normal browser interface?
no it did not
an alternative way to get into safemode (all other firefox windows have to be closed first): press windows-key + R and open:
firefox.exe -safe-mode
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See: