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After editing a message in firefox (whether yahoo mail or any other app) the keyboard stops working and I just get an audio sound with any key stroke.

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  • Last reply by smo

jtroyer2000
jtroyer2000
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This problem occurs with any page that requires keyboard input. If I make an errot in typing and have to go back or edit a sentence the keyboard stops working. THis only happens with Firefox and not with any other browser (Chrome, Safari etc)

This problem occurs with any page that requires keyboard input. If I make an errot in typing and have to go back or edit a sentence the keyboard stops working. THis only happens with Firefox and not with any other browser (Chrome, Safari etc)

All Replies (1)

smo
smo
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Modified by smo