We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am on Firefox Ver 22 Beta with the latest update dd 01April. Ver 22 continues to crash on Facebook only (no other probs other than FB pages).

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by DJSTU

more options

I am on Firefox Ver 22 Beta with the latest update dd 01April. Ver 22 continues to crash on Facebook only (no other probs other than FB pages). Seems to be when the messages fly up on the left hand side (the one's that are there for 5 secs or so). After they appear it crashes. This has been going on for over a month now. I send a Crash Reporter message EVERY time this happens and YET the problem continues. What is the point of Crash Rep if it is just ignored. I am now wondering if i am wasting my time completing reports if nothing changes ? And getting more and more pissed off, the longer this problem continues purely because nobody seems to be doing anything about it. Please get ass into gear !

I am on Firefox Ver 22 Beta with the latest update dd 01April. Ver 22 continues to crash on Facebook only (no other probs other than FB pages). Seems to be when the messages fly up on the left hand side (the one's that are there for 5 secs or so). After they appear it crashes. This has been going on for over a month now. I send a Crash Reporter message EVERY time this happens and YET the problem continues. What is the point of Crash Rep if it is just ignored. I am now wondering if i am wasting my time completing reports if nothing changes ? And getting more and more pissed off, the longer this problem continues purely because nobody seems to be doing anything about it. Please get ass into gear !

All Replies (4)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Actually Firefox 22.0 is not a Beta but a Nightly channel build. The Beta test builds are or were Firefox 20.0 as Firefox 20.0 looks like it may be released on April 2nd sometime.

Not sure why you thought a version three numbers a head of the current Release is a Beta build.

Until the move/merge of version on the channels happen they were for the last six weeks.

Firefox 19.0.* = Release
Firefox 20.0b* = Beta 
Firefox 21.0a2 = Aurora
Firefox 22.0a1 = Nightly

After the move/merges complete (soon) (23.0a1 will be on April 2nd Nightly update). Aurora channel builds will have updates disabled for a bit as usual due to being potentially unstable due to last minute dumping of checkins that can happen.

Firefox 20.0 = Release
Firefox 21.0b* = Beta
Firefox 22.0a2 = Aurora
Firefox 23.0a1 will start development on Nightly.


If you want a stable Firefox then use the Release or the Beta channel builds and if you want to be a Tester then use the Aurora and Nightly channel if you are adventurous. I do suggest to keep a separate Release or Beta build on hand with its own Profile in case a recent update on Aurora/Nightly build had issues that day. Nightly get checkins pretty much everyday so therefore gets updates pretty much day and Aurora gets update almost everyday also.

A place to hang out if you want to continue Testing the Nightly channel is http://forums.mozillazine.org/viewforum.php?f=23

Modified by James

more options

Ver 22 is absolutely fine and stable with the only exception being Facebook. That is the only problem I am having with it. It didn't have this problem right at the start of Ver 22 with FB, just suddenly happened out of the blue after weeks of using it (and of course its predecessor Ver 21). It wasn't even like I had put the latest build in that day when it first happened. I can only presume it was because FB suddenly changed something that FF didn't agree with.

I have to revert to using FF19 purely because of the FB issue. This is the first time in all the time I have been using nightly builds (which started from way back in the Ver 3.6 days) that any issue has developed that has had no quick resolution. In the past these issues would only last a few days, not go for about 30 crash reports.

more options

bp-a7f65372-53bf-48c0-927a-d91402130401 2/04/2013 12:18 p.m. bp-cbd0cc4a-a9db-41b1-bb71-d247d2130401 2/04/2013 12:17 p.m. bp-90792d9c-0623-4c7d-829b-d1ba32130401 2/04/2013 12:16 p.m. bp-2cab59e9-8960-46e4-ad03-c41d32130331 1/04/2013 9:41 a.m. bp-a37fdef9-4044-42ce-b5ff-8add72130331 1/04/2013 9:11 a.m.