We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, I cannot download a *diagcab link using the direct link. The link is http://www.sony-asia.com/support/resources/en_AP/SVC-AP-00000004.diagcab

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Hi, I cannot download a *diagcab link using the direct link. The link is http://www.sony-asia.com/support/resources/en_AP/SVC-AP-00000004.diagcab

Hi, I cannot download a *diagcab link using the direct link. The link is http://www.sony-asia.com/support/resources/en_AP/SVC-AP-00000004.diagcab

All Replies (4)

more options

Can't you right-click the link in your post and use Save Link as to save the file?

The server sends the file as Content-Type: text/plain, so Firefox will open the file in a tab if you left-click.
You can still use Save Page as in such a case to save the file to your computer.

more options

Hi Cor-el,

Thank you for your quick reply.

Yeah, it works when I use Save Link option. But why does the direct link works in Internet Explorer but not in Firefox?

more options

I want to understand why it happens. Is it only true for *.diagcab files? I have tried other links like direct link to open/save *.EXE file but it works.

Please advise.

Thank you for the help.

more options

This is caused by the server not being set up correctly.
IE does content sniffing and decides to do its own thing if it doesn't look like an HTML file or other code that can be rendered.
Firefox is a multi-platform application and thus would need considerably more effort.

Firefox always obeys the MIME (content) type as send by the server and in this case text/plain is received and that causes the file to get displayed in a browser tab.
In such a case you will have to save the file via other ways like I wrote above.