We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am getting a pop up that I can not get rid of when I use Fire Fox only on one of my desk top computers. "Browser Setting Change" "Keep my current settings"

more options

I have contacted Verizon support and Norton Support. They have tried different changes to the computer setup, but none have solved the problem. I have three identical computers, HP, running under VISTA, with Fire Fox brower. All three have additional memory and a 1 TB hard drive added. Two of my computers do not get the POPUP. On the one computer that gets the POPUP, I am able to close the POPUP by going to the bottom of my screen and right click on the bar and closing the POPUP. None of the options within the POPUP (YES) or (X) are functional.

I have contacted Verizon support and Norton Support. They have tried different changes to the computer setup, but none have solved the problem. I have three identical computers, HP, running under VISTA, with Fire Fox brower. All three have additional memory and a 1 TB hard drive added. Two of my computers do not get the POPUP. On the one computer that gets the POPUP, I am able to close the POPUP by going to the bottom of my screen and right click on the bar and closing the POPUP. None of the options within the POPUP (YES) or (X) are functional.

All Replies (1)

more options