We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After I sign on and click on an item, before it comes up I get an addvertizement on my screen.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by 8201NEW2ND

more options

After I sign in the first screen that comes up has a list of about 12 items that made the news in the last few days.
When I click to read the item a add comes up.
This only happens the first time I sign on.

After I sign in the first screen that comes up has a list of about 12 items that made the news in the last few days.<br /> When I click to read the item a add comes up.<br /> This only happens the first time I sign on.<br />

Modified by cor-el

Chosen solution

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Rootkit infection TDSSkiller solved my problem.