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Firefox crashes

  • 3 replies
  • 6 have this problem
  • 3 views
  • Last reply by user633449

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My Firefox is crashing randomly, whatever the site I'm on it stops and create a report. It has even happened when I was on looking for an answer to these crashes. It occurs up to several times an hour if I'm browsing intensively. The safe mode didn't change anything so I tried to uninstall it completely (deleting it in program files and appdata) but it didn't solve the problem as well.

I can provide the latest three report I got since I deleted the last one while uninstalling Firefox:

I can't be exactly sure of when the crashes started but I think it was when I updated it to Firefox 15. Since then I tried to go back to Firefox 14 but the problems still occurred.

My Firefox is crashing randomly, whatever the site I'm on it stops and create a report. It has even happened when I was on looking for an answer to these crashes. It occurs up to several times an hour if I'm browsing intensively. The safe mode didn't change anything so I tried to uninstall it completely (deleting it in program files and appdata) but it didn't solve the problem as well. I can provide the latest three report I got since I deleted the last one while uninstalling Firefox: I can't be exactly sure of when the crashes started but I think it was when I updated it to Firefox 15. Since then I tried to go back to Firefox 14 but the problems still occurred.

Chosen solution

If you disable Hardware Acceleration, do you still get this crash? Turning off hardware acceleration

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Chosen Solution

If you disable Hardware Acceleration, do you still get this crash? Turning off hardware acceleration

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As far as I can tell it seems to work, no more crashes. I'm sorry that I bothered you for such an easy solution. Thanks a lot for your help.

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For any other users who have this problem, please send me a Private Message. This is something we are working on diagnosing right now and could use some help.