Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox tries to save PDF files instead of opening

  • 2 replies
  • 1 has this problem
  • 33 views
  • Last reply by dandelion7

more options

When I click on PDF links Firefox tries to save them instead of opening them. This is so even though in "Options" under "Applications" I have all Adobe files set to "Use Adobe Reader".

When I click on PDF links Firefox tries to save them instead of opening them. This is so even though in "Options" under "Applications" I have all Adobe files set to "Use Adobe Reader".

Chosen solution

You get the "Open/Save/Cancel" dialog, same as if you selected "Always Ask"?

When Firefox no longer responds to changes in the Application preferences, you sometimes need to reset those preferences, which involves deleting a settings file. This article has the steps for that under the heading "Reset download actions for all file types":

https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

You get the "Open/Save/Cancel" dialog, same as if you selected "Always Ask"?

When Firefox no longer responds to changes in the Application preferences, you sometimes need to reset those preferences, which involves deleting a settings file. This article has the steps for that under the heading "Reset download actions for all file types":

https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types

more options

Thanks, resetting seems to have done the trick.