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YouTube not working properly since latest firefox update. Browser stops responding

  • 6 replies
  • 20 have this problem
  • 4 views
  • Last reply by BrendaL

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Whenever I try to watch a video on YouTube since the latest firefox update my browser hangs. I thought it might have been the latest flash update but YouTube still work in all of my other browsers just fine.

Whenever I try to watch a video on YouTube since the latest firefox update my browser hangs. I thought it might have been the latest flash update but YouTube still work in all of my other browsers just fine.

All Replies (6)

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Hi,

Please try to Delete all the existing Flash cache in the Windows Control Panel > Flash Player > Advanced as well as Clear Now the Cache, Cookies, and Site Preferences in Firefox Tools (Alt + T) > Clear Recent History.

You may also have to fully re-trust Firefox + its processes/files in all the configuration areas/modules of any and all security software (antivirus, firewall). Please see this.

AV/Firewalls Configuration

If the problem persists, you can also try the IE Tab + or the IE Tab add-on to temporarily watch problematic Flash content inside Firefox.

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Tried above steps, did not work.

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Try to opt-out of HTML5 video on YouTube.

  • bug 775491 - HTML5 unresponsive script errors on YouTube

(please do not comment in bug reports)

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Thank you. it was the html five.

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Thank you - I thought it was the old problem with Flash Player 11 in a new disguise, but opting out of the HTML5 trial sorted it for me.