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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt_G

mssandij
mssandij
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every time i try to open firefox i get a crash error and submitted error report try to restart by it cant.

every time i try to open firefox i get a crash error and submitted error report try to restart by it cant.

All Replies (1)

Matt_G
Matt_G
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Hey mssandij,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!