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I have updated firefox a number of times but it appears I am still on an old version

  • 3 replies
  • 19 have this problem
  • 6 views
  • Last reply by beerbloke

beerbloke
beerbloke
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Gmail brought t my attention that I am using an old version of firefox. I selected to upgrade and sure enough even firefox told me I was using an old version. I upgraded, but after at least 6 or 7 downloads I an still on an old version.

Gmail brought t my attention that I am using an old version of firefox. I selected to upgrade and sure enough even firefox told me I was using an old version. I upgraded, but after at least 6 or 7 downloads I an still on an old version.

Chosen solution

UserAgent = Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 FBSMTWB

Your UserAgent string in Firefox is messed up by another program that you installed - FBSMTWB.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

When that is done, check Help > About Firefox to verify that you have Firefox 9.0.1 installed.

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All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

UserAgent = Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 FBSMTWB

Your UserAgent string in Firefox is messed up by another program that you installed - FBSMTWB.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

When that is done, check Help > About Firefox to verify that you have Firefox 9.0.1 installed.

niccolai.diaz78
niccolai.diaz78
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the-edmeister, thanks for posting the fix for this. I tried asking in a Google forum and they just told me to download Chrome. Which seems to be the fix for everything according to Google.

THIS WORKS!!

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset. Then restart Firefox

When that is done, check Help > About Firefox to verify that you have Firefox 9.0.1 installed.

beerbloke
beerbloke Question owner
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It worked for me. Thanks!