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YouTube says there is an "Authorization Error" when I try to get on the site with Firefox. Can I fix this?

  • 4 replies
  • 4 have this problem
  • 4 views
  • Last reply by Diana4mi

Diana4mi
Diana4mi
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When I try to get onto YouTube, the site is completely white with the words "Authorization Error" in the top left corner. For a while, all I had to do was reload YouTube and it was fine. Now it just won't work at all. I have Internet Explorer on my computer as well and YouTube works fine on there. When this error occurs, the icon in the address bar changes back to YouTube's old icon.

I have tried: -Updating Firefox -Restarting the computer -Closing and re-opening Firefox -Typing https instead of http before the address -Googling and clicking Google's link to the site (yes, a feeble attempt, I know)

Does anyone know what I can do to get YouTube back on my favorite browser? I'd like to stop having to run to Internet Explorer to use this site.

Thanks!

When I try to get onto YouTube, the site is completely white with the words "Authorization Error" in the top left corner. For a while, all I had to do was reload YouTube and it was fine. Now it just won't work at all. I have Internet Explorer on my computer as well and YouTube works fine on there. When this error occurs, the icon in the address bar changes back to YouTube's old icon. I have tried: -Updating Firefox -Restarting the computer -Closing and re-opening Firefox -Typing https instead of http before the address -Googling and clicking Google's link to the site (yes, a feeble attempt, I know) Does anyone know what I can do to get YouTube back on my favorite browser? I'd like to stop having to run to Internet Explorer to use this site. Thanks!

Chosen solution

I figured out what was wrong. The internet security was blocking it without letting me know. Thank you for the help =)

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All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Diana4mi
Diana4mi Question owner
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Okay, I tried both of those, and it's still not working.

Vivek
Vivek
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Please also try signing out from YouTube completely in Internet Explorer before signing in from Firefox.

Diana4mi
Diana4mi Question owner
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Chosen Solution

I figured out what was wrong. The internet security was blocking it without letting me know. Thank you for the help =)