We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a Software Update message that says "Update Available" A Security and stability update for Firefox is available: Firefox 8.0.1 ...when I click the link I get a message that Firefox is connecting to the update server but nothing else happens.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Tim

more options

When I click the link Firefox shows a status bar and states that it is connecting to the update server, but the status never changes and nothing seems to be happening.

When I click the link Firefox shows a status bar and states that it is connecting to the update server, but the status never changes and nothing seems to be happening.

All Replies (1)

more options

Sometimes the updater gets in a funny state - Go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer. Close Firefox and run the installer