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Mousepad won't scroll in Firefox

mby11
mby11
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I know this question has been asked before by others, but none of the threads had a working answer and are unlikely to invite new ones as they are slightly old now.

My Vaio touchpad/mousepad won't scroll in Firefox. It works in every other program (pdfs, Internet Explorer etc) and if a pdf is open as a webpage in Firefox, that will scroll, but normal webpages won't. The wheel on a USB mouse works fine, it's just the scroll function on the touchpad.

I've updated the computer, checked for driver updates, uninstalled and reinstalled Firefox, turned the computer on and off, cleared the cache etc. and pretty much everything I can think of or have seen in these forums and elsewhere, but nothing is working.

Please help! Thanks.

I know this question has been asked before by others, but none of the threads had a working answer and are unlikely to invite new ones as they are slightly old now. My Vaio touchpad/mousepad won't scroll in Firefox. It works in every other program (pdfs, Internet Explorer etc) and if a pdf is open as a webpage in Firefox, that will scroll, but normal webpages won't. The wheel on a USB mouse works fine, it's just the scroll function on the touchpad. I've updated the computer, checked for driver updates, uninstalled and reinstalled Firefox, turned the computer on and off, cleared the cache etc. and pretty much everything I can think of or have seen in these forums and elsewhere, but nothing is working. Please help! Thanks.

Chosen solution

You did not mention trying each of 3 settings for

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All Replies (4)

David McRitchie
David McRitchie
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Chosen Solution

You did not mention trying each of 3 settings for

mby11
mby11 Question owner
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Hi, yes, I tried that and it didn't change anything.

mby11
mby11 Question owner
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I ended up doing a system restore, and it is working for the moment. Fingers crossed.

EDIT: Nope, it's stopped again. Wtf?! Gah :(

Modified by mby11

georgeskanoute
georgeskanoute
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I have a dell XPS laptop with a synaptics touchpad and I have the same problem. The weird thing is that, unlike for many who have posted about this problem, scrolling did not stop working as soon as I updated to firefox 8. It was fine for a few weeks, maybe well over a month, and then one day, bam!, scrolling just died.

I also noticed something bizarre: scrolling works for the first few seconds after restarting firefox while restored tabs are still loading. As soon as firefox has fully booted, scrolling stops working. This made me think that it's a conflict with one of the add-ons i have running, but disabling them all has not changed anything. I have not yet tried fully removing all of them yet. For now, my best solution is to go back to 3.6. why fix something that works, right?

Anyway, given the number of users who have reported this problem and given how important scrolling is in the way we use the web and our computers in general, the fact that there is still no solution makes the developers over there at Mozilla look quite pathetic. It's kind of as if Ford build a car whose steering wheel can't turn and couldn't figure out why for months and months.