When I open FF I get a pop up window with this url on it http://s04.cltrda.com and it has a lot of other characters in the url I want to know how to stop that from coming up
I get a redirected url page that comes up when I open FF.....I've tried all of the solutions that I have found on the internet and nothing has helped........I want to get rid of that pop up window
All Replies (1)
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked