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i'm getting an untrusted error screen when trying to visit google reader or blogger or even LOG OUT of my google account. this just started after a restart. very annoying. all sites work fine in safari.

  • 3 replies
  • 4 have this problem
  • 8 views
  • Last reply by rbillings

lisasolomondotcom
lisasolomondotcom
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don't know what else you need to know. running firefox 7.0.1 OS 10.6.8 worked fine earlier this morning. just started happening. no work around.

don't know what else you need to know. running firefox 7.0.1 OS 10.6.8 worked fine earlier this morning. just started happening. no work around.

All Replies (3)

rbillings
rbillings
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Hi lisasolomondotcom-

Is this behavior still happening? Was an upgrade involved during the restart where the problem started?

lisasolomondotcom
lisasolomondotcom Question owner
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hi there. yup. it is still happening - so i stopped using firefox ;) that was my solution since no mozilla solution seemed pending.

it was the upgrade to 7.0.1 that started all trouble.

thanks

rbillings
rbillings
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I would recommend doing a full uninstall and upgrade to the latest version. I know it doesn't help you at all- but this does work on my machine with the same browser/OS configuration. Steps:


  • Get the latest version: http://www.mozilla.org/en-US/firefox/new/
  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.
  • Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.