Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In reading my e-mail from AOL the "next message" button will work for 2 or 3 messages then grey out and not respond.

  • 4 replies
  • 6 have this problem
  • 6 views
  • Last reply by rcudek

rcudek
rcudek
more options

I read my e-mail from AOL on FireFox. In new mail when I click the "next message" down arrow it will function for a few times then grey out and become unresponsive. If I click on "new Mail" I will be able to use the arrow again for a few messages before it greys out again. If I use The AOL browser the "next message" button will function properly for all my messages. I use Windows XP and have not had this problem before. This problem also occurs withGoogle Chrome.

I read my e-mail from AOL on FireFox. In new mail when I click the "next message" down arrow it will function for a few times then grey out and become unresponsive. If I click on "new Mail" I will be able to use the arrow again for a few messages before it greys out again. If I use The AOL browser the "next message" button will function properly for all my messages. I use Windows XP and have not had this problem before. This problem also occurs withGoogle Chrome.

All Replies (4)

Andrew
Andrew
  • Moderator
more options

Try clearing cache and cookies.

rcudek
rcudek Question owner
more options

Thanks for the quick response. I tried it and it seems to work. Thanks again

Andrew
Andrew
  • Moderator
more options

Please click solved it on the answer above.

rcudek
rcudek Question owner
more options

Opps...spoke too soon. The problem has recurred. Any other suggestions?