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Links now connect with a version of Firefox showing 2 top red bars, and does not load web pages correctly.

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  • Last reply by cor-el

ALAN-LEIGH
ALAN-LEIGH
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When links are shown to a web page on a document a different version of Firefox appears that has a double line of red rows at the top, and the desired page doesn`t load. To get the required page I need to highlight the link and paste it into my usual search page.

When links are shown to a web page on a document a different version of Firefox appears that has a double line of red rows at the top, and the desired page doesn`t load. To get the required page I need to highlight the link and paste it into my usual search page.

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cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.